Warranty Information

1-Year Standard Warranty

Every Safari Glide Pro unit comes with a standard 1-year warranty against manufacturing defects. We stand by the quality of our engineering and materials.


What is covered?
  • Defects in the aluminium alloy & stainless steel construction.
  • Failure of the grab-handle clamp mechanism under normal use.
  • Manufacturing faults in the rail or bearing system.
What is NOT covered?
  • Damage caused by dropping or misuse of the unit.
  • Normal wear and tear (scratches on the powder coating).
  • Damage to your camera equipment or vehicle (users install and operate at their own risk).

*** Any components damaged not within the warranty can be replaced or repaired at an aditional cost. Any individual component can be couriered for self replacement/repairs

Need to log a claim?
Please email us at info@safariglidepro.co.za with your Order Reference number and photos of the issue.
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